Custom Stores

We work with Order My Gear to provide access to custom-built online stores for any purpose.

Whether it’s for providing your team with all the spirit pack gear they need, or outfitting your company with corporate gear, we can build any store to fit your needs.

One benefit of a custom store is the buyer pays their fees directly to us instead of the organizer having to collect money. A store can also allow your company or organization to collect money for fundraising through sales.

To learn more about Order My Gear, please watch our informational video or check out our example stores below. If you like what you see, speak to one of our sales reps about how you can open your own store today!

 FAQs

  • Unfortunately, we do not ship customer orders to personal addresses. Orders will be shipped to the school or company affiliated with the store.

  • You can expect to receive items 3 to 4 weeks after the store closes to the public. Orders are not fulfilled on an individual order basis but in bulk, as production does not begin until the store closes.

  • A backordered item means the product was not available at the time that the store closed. Once the item becomes available, it will be sent for expedited production and shipped out as soon as possible. If the product is not available in an appropriate amount of time, we will issue a refund for the item(s)

  • If we issue a refund, we will send a notification to the email address used for the order. The refund will be applied to the method of payment used. Generally, the refund will show up in the customer’s account within 72 hours after issuance.

  • You may only swap sizes on embellished items prior to production (generally 24 hours after the store closes). Non-embellished items can be exchanged at any time during production. Any items that have been customized with screen printing, embroidery, vinyl, or a custom jersey builder cannot be exchanged and will require a new order for a replacement item.

Need more assistance?

Give us a call at 205-345-3454 Monday through Friday 8AM to 5PM, and we will be happy to help you. Please have your order number ready as well as the name of the store.